Executive search for luxury hospitality
Palace hotels, five-star hotels, Michelin-starred restaurants. We identify, assess and present candidates who meet the standards of your establishment.
- experts from the sector
- 20
- qualified professionals
- +100k
- partner establishments
- 350
A team that speaks your language
Our team comes from high-end hospitality: most of our talent managers are former heads of department or general managers of hotels and restaurants.
They know your trade because they have worked in it.
Who we work with
- Hotel general managers
- Group HR directors
- Owners of exceptional properties
Three principles
A single point of contact
A talent manager from the industry leads your assignment from the first conversation to onboarding.
Absolute confidentiality
The role is never advertised. The name of your establishment is disclosed to a candidate only once their profile has been approved.
A replacement guarantee
If the appointment ends during the probationary period, we restart the search. The guarantee is written into the contract.
Five stages, one point of contact
From immersion in your establishment to long-term retention, the assignment follows a single thread.
Days 1 to 3
Reading what goes unsaid
Immersion in your establishment and a conversation with its management: the role, its culture, the team dynamics.
Weeks 1 and 2
Reaching the unreachable
We draw on our talent pool and approach professionals currently in post, who do not respond to advertisements.
Interviews
Recruiting beyond the CV
In-depth interviews, practical exercises and confidential reference checks.
Shortlist
Finding the rare talent
A shortlist of three to five candidates, each presented with a written assessment.
Probationary period
Securing the placement
Negotiation, signature, then onboarding follow-up. A contractual replacement guarantee covers the probationary period.
After the start date
An appointment is judged over time. We remain involved throughout the first year.
- Check-in with the candidate
- Day 30
- Review with management
- Day 60
- End-of-probation review
- Day 90
- Retention review
- Month 12
Timelines
- to receive an assignment proposal after the first conversation
- 72 hours
- for a senior management role
- 6 to 8 weeks
- for a palace hotel general manager
- 8 to 12 weeks
What our clients say
“They grasped the spirit of our establishment in just two conversations.”
“We are entirely satisfied with Marco C., whom you introduced to us; his integration into our team reflects a service of exemplary quality.”
From Michelin-starred chef to palace general manager
Six families of roles, at every level of seniority.
Kitchen
From Michelin-starred chef to commis chef
Restaurant and service
From director of food and beverage to commis waiter
Rooms and housekeeping
From director of rooms to room attendant
Front office and concierge
From front office manager to porter
Spa and wellness
From spa director to spa therapist
Management
From palace general manager to executive assistant
The establishments we work with
- Palace hotels
- Four- and five-star hotels
- Boutique hotels
- Resorts
- Wine estates
- Michelin-starred restaurants
- Bistronomy
“A great appointment is not made in a handful of interviews.”
The film
A hotelier’s daily life, and how Diamond Solutions supports their recruitment.
Candidates
What if you were the person a great hotel is looking for?
A talent manager gets to know your career and makes your case to the employer.
Within 3 working days
First contact
Your application is read personally, then a talent manager calls you back.
60 to 90 minutes
Interview
An interview to understand your career, your aspirations and your constraints.
If a role suits you
Introduction
We put your profile forward to the employer and prepare you for each meeting.
Then 6 months of follow-up
Start date
We support you through the negotiation, then throughout your first 6 months in the role.
“I had been working at a Paris palace hotel for eight years when a consultant contacted me. He had prepared his call: he knew the establishment he was recruiting for inside out and knew exactly why my profile interested him. Six months later, I became Director of Rooms at an establishment in Geneva. It was the first firm that made me feel valued as a professional, not just another CV among many.”
Your current employer is never informed without your explicit consent.
Four offices
Our talent managers are based in the regions they cover, in France and abroad.
Nice
France · Head office
Marrakech
Morocco
Crans-Montana
Switzerland
Dubai
United Arab Emirates
Assignments in France, Monaco, French-speaking Switzerland, Morocco, the Emirates and around the Mediterranean.
Your questions
How long does a search take?
Allow 6 to 8 weeks for a senior management role, and 8 to 12 weeks for a palace hotel general manager. The first candidate file reaches you within 2 weeks.
How are your fees structured?
Our fees are a percentage of the gross annual salary for the role. They are set out in a letter of engagement.
How is confidentiality ensured?
We work by direct approach and never advertise the role. The name of your establishment is disclosed to a candidate only once their profile has been approved.
What happens if the appointment does not work out?
If the appointment ends during the probationary period, we restart the search. The guarantee is written into the contract.
How do we start?
A talent manager calls you back within one working day. After a first conversation of 30 to 45 minutes, you receive a proposal within 72 hours.
Tell us about the role
A talent manager will call you back within one working day.
contact@diamondsolutions.fr+33 (0)4 92 95 16 25+33 (0)4 97 23 34 831360, route des Dolines, Les Cardoulines, bâtiment B206560 Valbonne, Sophia Antipolis